GMRENCEN Safety Procedures

Updated – August 4, 2021


The GMRENCEN is dedicated to the safety of our visitors and tenants. Please read through the following information that outlines the new procedures in place at the GMRENCEN prior to visiting. If you have any further questions, please contact us.


People who are fully vaccinated with the COVID-19 vaccine are not required to wear a mask in the public spaces throughout the GMRENCEN. Masks are mandatory for anyone who is not fully vaccinated with the COVID-19 vaccine. Please continue to maintain social distancing of 6 ft. while in the building.


If you test positive for COVID-19 or have COVID-19 like symptoms after visiting the GMRENCEN, please contact us at to report this and we can institute our plan in alignment with CDC guidelines.


Building Entry & Arrival


  • Where should I park?
    • When visiting the CAFE restaurants or a retailer, please park in the Beaubien Place Garage along Atwater and Beaubien Streets. Please visit our parking  page for rates and directions. When dining at Highlands Detroit, please also park in Beaubien Garage and ask for parking validation from Highlands. Joe Muer Seafood and Andiamo Detroit Riverfront guests can park in Center Garage on Renaissance Drive West for a restaurant parking validation.
  • How do I enter the building?
    • You can enter the building through Tower 200 Level 1, Tower 300 Level 1 (Beaubien St.), Tower 400 Level 1 (Renaissance Drive West) or the Level 2 Jefferson entrance between the Millender Center bridge and the Detroit People Mover station.
    • The Tower 300 Level 1 entrance along Beaubien St. is open 24 hours, seven days a week and the Tower 200 Level 1 entrance is open 6 a.m. to 6 p.m., Monday through Friday. The Level 2 Jefferson entrance is open 6 a.m. to 10 p.m. Monday through Saturday. The Tower 400 Level 1 entrance along Renaissance Drive West is open 6 a.m. to 10:30 p.m. Monday through Thursday, 6 a.m. to 11 p.m. Fridays, 9 a.m. to 11 p.m. Saturdays and 9 a.m. to 10:30 p.m. on Sundays.
  • Do I have to wear a mask inside the GMRENCEN?
    • Masks are mandatory for anyone who is not fully vaccinated with the COVID-19 vaccine.

Social Distancing


  • Is social distancing in place at the GMRENCEN?
    • Yes, for your health, please maintain social distancing of 6 feet while in the building. Also, you are required to wear a mask when using elevators. Signage has been placed throughout the building.
  • What is the elevator and escalator protocol?
    • You must maintain 6 feet distance when standing in line waiting for an elevator and follow posted capacity limits. To maintain physical distancing on the escalators, please stay at least four steps apart.
  • Are there additional cleaning measures taking place throughout the building?
    • The cleaning frequency in the common areas and restrooms has increased using EPA-approved disinfectant applied to all touchpoints and additional hand sanitizer stations have been added to the common areas. Drinking fountains are out of service and there is no seating in the CAFE, GM Wintergarden and GM World until further notice. Signage and floor graphics have been added to maintain social distancing. Valet operations are suspended at this time.

Retailers, Restaurants and Common Areas


  • How do I find out information about retail stores?
    • Prior to visiting the building, please contact our retailers directly for more information and their hours of operation.
  • How do I find out information about restaurants?
    • Prior to visiting the building, please contact the restaurants directly for the most up-to date information including hours of operation.
  • What are the current Detroit People Mover hours?
  • I’m staying at the Marriott hotel. What is the protocol to enter the hotel?
    • Please contact the Marriott for more information.